Since we have a variety of services, we have different refund policies for each service, but we reserve the right to deduct registration and/or bank fees for each refund.
ONLINE & IN-PERSON WORKSHOPS
For one-day workshops, you must cancel 24 hours in advance of the workshop to receive a refund. The sooner you let us know, the better so that we can fill your seat. If you tell us less than 24 hours before the start of the workshop, we will, on special occasions, allow you to roll over your registration to a future workshop.
For multiple-week workshops (workshops that meet more than once), you must cancel seven days before the day the workshop begins. The sooner you let us know, the better.
GIFT CERTIFICATES
Upon written request from the purchaser, gift certificates will be refunded to the purchaser only.
ONLINE EMAIL COURSES, AUDIO COURSES & WRITING CHALLENGES
There are no refunds for online email workshops, audio courses, and online writing challenges. However, we may be able to roll your registration fee over to another workshop or a comparable coaching session.
PRIVATE COACHING OR EDITING
Coaching fees are non-refundable. In some cases, in an unusual circumstance and at the sole discretion of Los Angeles Writers Group, we may be able to transfer the fee for coaching to a workshop or another writer.
Editing fees are non-refundable and non-transferrable to workshops.
Expiration: You must use your coaching sessions within one calendar year from the date you originally purchased the sessions. If one year has elapsed since you originally paid for your sessions, you will need to purchase new sessions.
FIRST-DRAFT INCUBATOR OR MONTHLY COACHING
First-Draft Incubator fees are non-refundable.
HOW TO CANCEL YOUR SUBSCRIPTION
Your PayPal subscription will renew automatically. You may cancel your subscription at any time by logging in to PayPal and following these instructions OR emailing us, and we can do it for you. If you do cancel, you will remain a member until your month runs out. We do not pro-rate if you cancel before the end of your monthly billing cycle, but you are welcome to continue participating until the end of your monthly billing cycle.
UNUSED SESSIONS
You must use your monthly sessions within that month, and sessions may not be rolled over from month to month, nor refunded.
RETREATS
Registration fees for our retreats are refundable until 14 days before the retreat start date. If there are less than 14 days until the retreat, we can roll over your registration to a future retreat, to coaching, or to any of our workshops.
ADVERTISING PURCHASES
If you are paying for an advertisement on any of our websites or our mailing list, your fee is non-refundable once the ad goes live.